This page states the Terms and Conditions under which you use www.endclothing.com. Please note that any use of this website means that you agree to the following Terms and Conditions
The Website Owner, including subsidiaries and affiliates ("Website" or "Website Owner" or "we" or "us" or "our") provides the information contained on this website or any of the pages comprising the website ("website") to visitors ("visitors") (cumulatively referred to as "you" or "your" hereinafter) subject to the terms and conditions set out in these website terms and conditions, the privacy policy and any other relevant terms and conditions, policies and notices which may be applicable to a specific section or module of this website.
In particular, we wish to draw your attention to our policies relating to the terms of purchase within the Terms & Conditions and our Privacy Policy. If you are under 18 you must let your parent or guardian know about UrlfreezeShops’s Privacy Policy and Terms & Conditions before you register to use this Site or any of this Site's services. We reserve the right to only accept orders from those over 18.
This website transacts in the following currencies, dependent on the shipping country:
All other currencies are approximate conversions for display purposes only.
All agreements of your offer to purchase goods are entirely subject to their availability. Our acknowledgement of order acceptance via e-mail or web is not a guarantee of delivery. In the event the items you have ordered are not available, you will be contacted, and alternative or a full refund offered. If we are only able to fulfil part of your order, payment will be taken for your whole order, then on dispatch a full refund for the unavailable goods will be made.
Payments can be made using any of the methods listed in the below payments section. The total amount will be debited from your account when we have accepted your offer to purchase goods from us.
These Terms and Conditions along with our Invoice and Privacy Policy Constitute the agreement between you and us relating to the provision of goods you have offered to purchase. These conditions supersede all other proposals both aural and written.
Upon ordering we are not making a legal offer to provide the goods ordered. We are inviting you to make a legal offer to us for you to purchase the goods. It is entirely at our discretion to reject or accept your offer of purchase.
This agreement is only confirmed when we have accepted your offer to purchase the goods and have sent you an invoice or dispatch receipt that includes the date of the agreement being accepted which will be the date shown on said invoice or receipt.
We strive to ensure that all information on our website is accurate, but on occasion, we may discover an error in the pricing of a product. We reserve the right to cancel any orders for products that were advertised at an incorrect price and are not obligated to accept or fulfil the order. If you have already paid for the product and we are unable to fulfil your order, we will promptly issue a refund.
If the product is recalled while in transit, we will process your refund once we have received the product back. If we find that a product you have ordered has been priced incorrectly, we will contact you via email to inform you that we have not accepted your order, and any relevant part of your order will be cancelled.
We strive to ensure that all information on our website is accurate, but on occasion, we may discover an error in the pricing of a product. We reserve the right to cancel any orders for products that were advertised at an incorrect price and are not obligated to accept or fulfil the order. If you have already paid for the product and we are unable to fulfil your order, we will promptly issue a refund. If the product is recalled while in transit, we will process your refund once we have received the product back.
If we find that a product you have ordered has been priced incorrectly, we will contact you via email to inform you that we have not accepted your order, and any relevant part of your order will be cancelled.
We have a variety of payment options available to make your shopping experience smooth and hassle-free! Depending on your shipping country, you can choose from the following payment methods:
What's more, you can also use an UrlfreezeShops online gift card to pay for your online order.
Payment can be made using only the methods above, and payment for your full order will be taken immediately. The total amount you pay is the same regardless of the payment method.
All payments are secure and handled by Adyen and Braintree.
Our policy regarding Klarna orders is that we cannot accommodate exchange requests upon the return of goods. Instead, we will issue a full refund for the returned items.
Gift cards and credit notes, both for stores and online are valid for 12 months from the date of issue.
We aim to deliver all orders as quickly as possible. Delivery times stated on the website are in no way a guarantee and are based on approximations. This is due to third party factors, that may cause delays.
Our delivery policy provides customers with the ability to have their goods shipped to a recipient, ship to shop or left in a safe place of their choosing. Goods shipped to a recipient of your choosing will require a signature unless consent has been provided to deliver the goods to a safe place.
If you have specified a recipient other than yourself for delivery purposes or have consented to our delivery partners leaving your goods in an alternative location, you acknowledge that evidence of a signature by them or photographic confirmation at the delivery address will serve as evidence of delivery and fulfilment by UrlfreezeShops As a result, the responsibility for the goods will be transferred to you in the same manner. It is important to note that the goods become your responsibility from the time we deliver them. Our organisation takes pride in delivering your purchases safely and on time. We appreciate your cooperation in adhering to our delivery policy.
Our web store returns policy means that if you are not fully happy with the goods you have received, you can return them to us within 30 days of receipt, providing they are in original resalable condition. Once returned you will be entitled to receive an exchange or a refund, which will not include the cost of the original postage and packaging. We are not able to refund or exchange items that appear to have been worn, washed, or are not in original condition. This does not affect and is in addition to your statutory rights as a consumer. Please enclose the completed Returns form with your goods, as no form may result in taking longer to process the return. Please make sure all returned items are well packaged, as not to be damaged in the post. Please make sure all return packages are sent with a trackable, insured service, as we cannot take responsibility for items damaged or lost in the return transit. Please note - The above information relates only to returns on good purchased through the endclothing website, not at any of our physical retail stores. Please see in-store for such information.
In the event of fraudulent activity and unusual or suspicious activity, we may have to withhold issuing a refund, and we reserve the right to block your account and any associated accounts without notice. Some examples of suspicious activity may include but are not limited to: claims relating to orders not being received, items missing, ordering and returning excessive amounts of products, unusual patterns of returns activity, suspected wear and tear on clothing items, and returning items that do not match the original order. If your account has been deactivated due to suspicious activity, and you need to make a valid return, please contact our customer service team.
This section relates to our group tax strategy and our approach to tax compliance, reporting and planning. This tax strategy applies from 1 April 2021 to UK resident businesses that form part of UrlfreezeShops’s group (Urlfreeze Limited group of Companies). This section is regarded as complying with our statutory obligations under Finance Act 2016, Schedule 19.
The overriding principal which drives our tax strategy is to pay the correct amount of tax in the correct jurisdiction at the correct time. This is reinforced by the following tax objectives:
There is a low tolerance for tax risk and the group is fully committed in complying with its tax obligations.
The board of directors is ultimately responsible for the implementation and control of the tax strategy. Tax risk within the Group is managed on a day-to day basis by the Head of Tax. We have a dedicated tax and finance team with appropriate skills and experience who are involved in tax decisions. Our tax team partners with business units to identify and manage any areas of risk and ensure that correct procedures are followed by all functions within the business. Where warranted by the complexity of the risk, external professional tax advice is sought to ensure compliance with tax laws and reporting requirements.
Whilst every effort is made to update the information contained on this website, neither the Website Owner nor any third party or data or content provider make any representations or warranties, whether express, implied in law or residual, as to the sequence, accuracy, completeness or reliability of information, opinions, any share price information, research information, data and/or content contained on the website (including but not limited to any information which may be provided by any third party or data or content providers) ("information") and shall not be bound in any manner by any information contained on the website. the Website Owner reserves the right at any time to change or discontinue without notice, any aspect or feature of this website. No information shall be construed as advice and information is offered for information purposes only and is not intended for trading purposes. You and your company rely on the information contained on this website at your own risk. If you find an error or omission at this site, please let us know.
The trade marks, names, logos and service marks (collectively "trade marks") displayed on this website are registered and unregistered trade marks of the Website Owner. Nothing contained on this website should be construed as granting any licence or right to use any trade mark without the prior written permission of the Website Owner.
External links may be provided for your convenience, but they are beyond the control of the Website Owner and no representation is made as to their content. Use or reliance on any external links and the content thereon provided is at your own risk. When visiting external links you must refer to that external websites terms and conditions of use. No hypertext links shall be created from any website controlled by you or otherwise to this website without the express prior written permission of the Website Owner. Please contact us if you would like to link to this website or would like to request a link to your website.
The Website Owner is not responsible for any material submitted to the public areas by you (which include bulletin boards, hosted pages, chat rooms, or any other public area found on the website. Any material (whether submitted by you or any other user) is not endorsed, reviewed or approved by the Website Owner. The Website Owner reserves the right to remove any material submitted or posted by you in the public areas, without notice to you, if it becomes aware and determines, in its sole and absolute discretion that you are or there is the likelihood that you may, including but not limited to:
You further agree not to use the website to send or post any message or material that is unlawful, harassing, defamatory, abusive, indecent, threatening, harmful, vulgar, obscene, sexually orientated, racially offensive, profane, pornographic or violates any applicable law and you hereby indemnify the Website Owner against any loss, liability, damage or expense of whatever nature which the Website Owner or any third party may suffer which is caused by or attributable to, whether directly or indirectly, your use of the website to send or post any such message or material.
The Website Owner makes no warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding the website, the information contained on the website, your or your company's personal information or material and information transmitted over our system.
The Website Owner shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the website, any information contained on the website, your or your company's personal information or material and information transmitted over our system. In particular, neither the Website Owner nor any third party or data or content provider shall be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or omission of any share price information or the transmission thereof, or for any actions taken in reliance thereon or occasioned thereby or by reason of non-performance or interruption, or termination thereof.
The Website Owner does not make any warranty or representation that information on the website is appropriate for use in any jurisdiction (other than Great Britain). By accessing the website, you warrant and represent to the Website Owner that you are legally entitled to do so and to make use of information made available via the website.
These website terms and conditions constitute the sole record of the agreement between you and the Website Owner in relation to your use of the website. Neither you nor the Website Owner shall be bound by any express tacit or implied representation, warranty, promise or the like not recorded herein. Unless otherwise specifically stated these website terms and conditions supersede and replace all prior commitments, undertakings or representations, whether written or oral, between you and the Website Owner in respect of your use of the website.
The Website Owner may at any time modify any relevant terms and conditions, policies or notices. You acknowledge that by visiting the website from time to time, you shall become bound to the current version of the relevant terms and conditions (the "current version") and, unless stated in the current version, all previous versions shall be superseded by the current version. You shall be responsible for reviewing the then current version each time you visit the website.
Where any conflict or contradiction appears between the provisions of these website terms and conditions and any other relevant terms and conditions, policies or notices, the other relevant terms and conditions, policies or notices which relate specifically to a particular section or module of the website shall prevail in respect of your use of the relevant section or module of the website.
No indulgence or extension of time which either you or the Website Owner may grant to the other will constitute a waiver of or, whether by estoppel or otherwise, limit any of the existing or future rights of the grantor in terms hereof, save in the event or to the extent that the grantor has signed a written document expressly waiving or limiting such rights.
The Website Owner shall be entitled to cede, assign and delegate all or any of its rights and obligations in terms of any relevant terms and conditions, policies and notices to any third party.
All provisions of any relevant terms and conditions, policies and notices are, notwithstanding the manner in which they have been grouped together or linked grammatically, severable from each other. Any provision of any relevant terms and conditions, policies and notices, which is or becomes unenforceable in any jurisdiction, whether due to voidness, invalidity, illegality, unlawfulness or for any reason whatever, shall, in such jurisdiction only and only to the extent that it is so unenforceable, be treated as pro non scripto and the remaining provisions of any relevant terms and conditions, policies and notices shall remain in full force and effect.
Any relevant terms and conditions, policies and notices shall be governed by and construed in accordance with the laws of Great Britain without giving effect to any principles of conflict of law. You hereby consent to the exclusive jurisdiction of the High Court of Great Britain in respect of any disputes arising in connection with the website, or any relevant terms and conditions, policies and notices or any matter related to or in connection therewith.
If you have any questions, comments or concerns arising from the website, the privacy policy or any other relevant terms and conditions, policies and notices or the way in which we are handling your personal information please contact us.