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job is to help everyone deliver on their promise and keep eBay working
You’re in safe hands when you shop on eBay
In most cases, eBay transactions go through with no problems at all. But we’ve In most cases, eBay transactions go through with no problems at all. But weve the item you wanted or your money refunded in full, including postage.
The best way to pay
If you use PayPal, eBay Buyer Protection is free for nearly all purchases. If you pay another way we’ll still try to help, but we recommend everyone uses PayPal’s secure service.
If something goes wrong
The first thing to do is to contact the seller and try to sort out the issue eBay Buyer Protection Guide eBay Buyer Protection Guide and we’ll investigate, keeping you in touch every step of the way.
We’re here to help
Collect & Spend, contact us. If you still need help job is to help everyone deliver on their promise and keep eBay working
Got a question? The answer is probably just a click away
Help
Get information Expand watch list.
Get information Expand watch list.
Safety Centre
Visit here to see what we’re doing to make browsing and shopping worry free.
Visit here to see what we’re doing to make browsing and shopping worry free.
Resolution Centre
Our team is here to sort things out between you and the seller and make sure you are satisfied.
Our team is here to sort things out between you and the seller and make sure you are satisfied.
Please see Terms and conditions of In most cases, eBay transactions go through with no problems at all. But weve