Shipping
- We offer Standard and Express shipping within the US. Rates will be determined at checkout when the shipping address is entered.
- We offer free standard shipping for orders over $200.
- Special release items are always subject to a $14.95 shipping fee.
Returns
- Returns are free within the US.
- Returns/exchanges will only be accepted within 21 days from the date the order is fulfilled.
- Returns/exchanges must be unworn and sent back in original packaging with all tags Zou attached.
- All special release items are considered final sale and are not eligible for cancellation, returns, or exchanges.
- Items purchased at a discount of 40% or more are considered final sale.
For more information, visit our Help Center.
