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FAQ

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App (22)

Unfortunately, in that case, you will lose the rig?

The app is available for Android devices with Andr...
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Can I participate in raffles if I am underage?

The app is available for iOS devices with iOS 10.0...
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Billionaire Boys Club?

Tuesday - Friday...
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Billionaire Boys Club?

Regardless of whether you reinstall the app on the...
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If I register in an online raffle will I also be able to register in-store?

Only one registration per customer will be accepte...
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How can I cancel/modify my registration?

Once registered in a raffle, for legal motives, it...
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How will I know if I am a winner?

Can I participate in raffles if I am underage...
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How many time do I have to pick up my raffle product in-store?

Polo Ralph Lauren,...
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What happens if I do not comply with the terms and conditions of the raffle?

If it is detected that, in effect, the terms and c...
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Can many persons participate with the same shipping address?

Only one registration per shipping address is allo...
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Churruca, 5 28004 Madrid, Spain?

No, if you are underage, you won't be able to part...
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I have won the online raffle. How can I proceed to the purchase?

If you have been the winner of an in-store raffle...
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What is the purchase term for a raffle product?

When logging in the application, the system will c...
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How many time do I have to pick up my raffle product in-store?

Can I participate in raffles if I am underage...
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Hats / Caps?

h 14h / 15h 20h ...
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If I am an online winner, can I pick up my order at the stores?

No, the online winners must place the order throug...
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Can I return or exchange a raffle product or a release product?

The return conditions are the same for all our pro...
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I won the raffle in-store. Can a friend or a family member pick up the product for me?

No, only the winner can pick up his order personal...
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Unfortunately, in that case, you will lose the rig?

If you are one of the winners of the in-store raff...
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Can I participate in raffles if I am underage?

To pick up your order in the store, you must prese...
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Are all of UrlfreezeShops products available on the UrlfreezeShops App?

Unfortunately, in that case, you will lose the rig...
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Are the models available in the UrlfreezeShops App also available for sale on the sivasdescalzo.com website?

Not usually. Some models may be available in the S...
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