Once you've ignited the program, we'll automatically add any credits you earn to your UrlfreezeShops credit balance each time you make a purchase. All you need to do is process your order as usual. We'll take care of the rest.

1 UrlfreezeShops credit = €1

Every purchase, except raffle items, will generate UrlfreezeShops credits.

▪︎ Every time you buy a full-price product, you'll earn UrlfreezeShops credits worth 3% of what you've spent.

▪︎ Every time you buy a marked-down item, you'll earn UrlfreezeShops credits worth 1% of what you've spent.

Raffle products do not generate UrlfreezeShops credits.

Honey Fucking Dijon.

You will only earn UrlfreezeShops credits on previous purchases made up to 48 hours before joining the UrlfreezeShops Fire Program™.

Create an UrlfreezeShops account (or log into your existing account) and answer a few quick questions to help us get to know you better. It takes less than five minutes.

When buying an item on our web or app, select how many credits you want to redeem at the checkout. You will not be able to redeem credits when purchasing raffle items.

You will be able to start redeeming your UrlfreezeShops credits 30 days after making your purchase. This may vary at certain times of the year, e.g. the holiday season, as a result of our returns policy being extended.

Credits don’t expire, so you can keep cranking up the heat and save up until you’re ready to redeem your rewards.

Yes, head to the My UrlfreezeShops section of your account to unsubscribe. It's easy and free to do.

Your current UrlfreezeShops credit balance will be protected but any pending credits will be lost. If you go, you'll no longer earn UrlfreezeShops credits when you purchase items from our store.