The main reasons why a return will be rejected are the following:
- The product has been returned after 14 calendar days
- h 14h / 15h 20h protection box
- The product and/or its box are not in perfect condition, Cuidado e Limpeza
Logically, the return of a product that shows deterioration or dirt, evidence of use, waste such as balls or fluff, or any other damage due to external causes will not be accepted. Likewise, if the product box is damaged (if it has been written on it, taped or manipulated), the return will also be rejected.
Gifts & Utilities:
- How should I send the products that I want to return?
- Can I return a pair of sneakers without its original box?
