UrlfreezeShops.COM ACCESSIBILITY STATEMENT

Updated: January 2024.

GENERAL

UrlfreezeShops strives to ensure that its services are accessible to people with disabilities. UrlfreezeShops has invested a significant amount of resources to help ensure that its website is made easier to use and more accessible for people with disabilities, with the strong belief that every person has the right to live with dignity, equality, comfort and independence.

UrlfreezeShops is committed to conforming to the Web Content Accessibility Guidelines (WCAG) 2.1, Level A and AA and complying with Americans with Disabilities Act (ADA) effective communication requirements, and other applicable regulations.

To accomplish this, we have partnered with Level Access to administer our accessibility program and oversee its governance. Their accessibility program evaluates our digital products on an ongoing basis in accordance with best practices and is supported by a diverse team of accessibility professionals, including users of assistive technologies. The Level Access platform, moreover, goes beyond minimum compliance requirements by making an assistive CX technology application available to customers who have trouble typing, gesturing, moving a mouse, or reading.

 

TESTING ENVIRONMENTS

To ensure that our customers’ accessibility needs are being met across a diverse set of shopping environments, the following environments and tools have been selected as part of our testing strategy.

Tool/Assistive Technology	Browser	Device OS	Assessment Type
VoiceOver	Safari	macOS	Website
VoiceOver	Safari	iOS	Website
NVDA	Chrome	Windows 10	Website
Colour Contrast Analyzer	Chrome	Windows 10	Website
aXe (Browser Plugin)	Chrome	Windows 10	Website
Responsiveness	Safari	iOS	Website
Keyboard accessibility + NVDA	Chrome	Windows 10	Website

     

  

SUPPORTED ENVIRONMENTS

To ensure that our customers’ accessibility needs are being met across a diverse set of shopping environments, the following environments and tools have been selected as part of our testing strategy.

 

DISCLAIMER

UrlfreezeShops continues its efforts to constantly improve the accessibility of its site and services in the belief that it is our collective moral obligation to allow seamless, accessible and unhindered use also for those of us with disabilities.

Despite our efforts to make all pages and content on UrlfreezeShops.com fully accessible, this is a work in progress. To the extent any content is not fully accessible, this may be a result of UrlfreezeShops not having found or identified the most appropriate technological solution. Under such circumstances, we will work diligently to remedy any inaccessibility.

 

HERE FOR YOU

If you are experiencing difficulty with any content on UrlfreezeShops.com or require assistance with any part of our site, please contact us during normal business hours as detailed below and we will be happy to assist.

 

CONTACT US

If you wish to report an accessibility issue, have any questions or need assistance, please contact customer support as follows:

Email: [email protected]