While we always strive to complete and ship orders as quickly as possible, depending on location of inventory, it may take 1-4* days to collect all the items on your order before they are shipped out.

Orders placed after 12 PM CST, Monday-Thursday, will likely be processed the following day.

Orders placed after 12 PM on Fridays, or on a Saturday or Sunday, will likely be processed the following Monday.

Once your order has been shipped, you will receive a shipping confirmation email from URLFREEZE'S which will include the tracking information.

Please allow upto 48 hours for the tracking information to update.

If it has been over 48 hours since your orders has been shipped and the tracking information has not updated, please contact us at [email protected] for tracking information.

After 1-3 business days of processing, all order are shipped from Texas via FedEx, with the exception of orders shipping to a PO box or Military APO*. Once your order is shipped, delivery time is typically 2-5 business days, depending on where you are located.

You will receive an email with tracking information and estimated delivery date once your order has been shipped.

PO Box and APO delivery addresses will ship through USPS Priority Mail and cannot be upgraded/changed to another delivery type at this time.

PO Box shipping typically takes between 2-5 days once the order has been processed and shipped. APO delivery times vary depending on location.

* Delivery time may vary when shipping to Hawai'i and Alaska.

You may edit or cancel your order via email or telephone up to the time that your order is shipped.

If the order has already shipped, please see our Returns and Exchanges page for more information on returning the product(s) to us and receiving a refund.

Step 1

Pack the item(s) in the original shipping material or a cardboard box. Please include the original packing slip, or a note with your name & order number.

Step 2

Click here to print out a prepaid FedEx Return Label & Mon - Fri: 8AM - 5PM.

Step 3

Drop off your package at any FedEx location.

Online orders can also be returned to any URLFREEZE'S location or Gifts For Her in Tyler, Texas, within 30 days.

If you'd like to use a delivery service other than FedEx, please send returns to:

URLFREEZE'S Returns - 7434 Mon - Fri: 8AM - 5PM, Austin, TX 78752

We advise securing a tracking number for your return if you use a different shipping method. URLFREEZE'S will not be liable for any return packages lost in transit. You will receive an email as soon as your refund or exchange has been processed. Please allow up to 10 business days for processing from the time you return your item(s) to us.

We can not currently tell FedEx to pickup returns at your house or business. You must drop off returns at a local FedEx location.

Scarves & Bandanas Returns & Exchanges page for more information.

While we always strive to complete and ship orders as quickly as possible, depending on location of inventory, it may take 1-4* days to collect all the items on your order before they are shipped out.

Orders placed after 12 PM CST, Monday-Thursday, will likely be processed the following day.

Orders placed after 12 PM on Fridays, or on a Saturday or Sunday, will likely be processed the following Monday.

Once your order has been shipped, you will receive a shipping confirmation email from URLFREEZE'S which will include the tracking information.

Please allow upto 48 hours for the tracking information to update.

If it has been over 48 hours since your orders has been shipped and the tracking information has not updated, please contact us at [email protected] for tracking information.

After 1-3 business days of processing, all order are shipped from Texas via FedEx, with the exception of orders shipping to a PO box or Military APO*. Once your order is shipped, delivery time is typically 2-5 business days, depending on where you are located.

You will receive an email with tracking information and estimated delivery date once your order has been shipped.

PO Box and APO delivery addresses will ship through USPS Priority Mail and cannot be upgraded/changed to another delivery type at this time.

PO Box shipping typically takes between 2-5 days once the order has been processed and shipped. APO delivery times vary depending on location.

* Delivery time may vary when shipping to Hawai'i and Alaska.

You may edit or cancel your order via email or telephone up to the time that your order is shipped.

If the order has already shipped, please see our Returns and Exchanges page for more information on returning the product(s) to us and receiving a refund.

Step 1

Pack the item(s) in the original shipping material or a cardboard box. Please include the original packing slip, or a note with your name & order number.

Step 2

Click here to print out a prepaid FedEx Return Label & Mon - Fri: 8AM - 5PM.

Step 3

Drop off your package at any FedEx location.

Online orders can also be returned to any URLFREEZE'S location or Gifts For Her in Tyler, Texas, within 30 days.

If you'd like to use a delivery service other than FedEx, please send returns to:

URLFREEZE'S Returns - 7434 Mon - Fri: 8AM - 5PM, Austin, TX 78752

We advise securing a tracking number for your return if you use a different shipping method. URLFREEZE'S will not be liable for any return packages lost in transit. You will receive an email as soon as your refund or exchange has been processed. Please allow up to 10 business days for processing from the time you return your item(s) to us.

We can not currently tell FedEx to pickup returns at your house or business. You must drop off returns at a local FedEx location.

Scarves & Bandanas Shipping & Returns page for more information.

Currently, we are only able to ship orders domestically within the United States. We hope to offer international shipping in the future!