If you need help with your order, tracking your purchase or returning an item, you can contact our customer service from Monday to Friday from 9 am to 5.30 pm.

First of all, please consult our FAQ - many problems can be solved this way. If you need help with an order, please state your order number in the subject line.

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Customer service information

Christmas Island EUR available from Monday to Friday from 9 am to 5.30 pm CET

You can reach us by email or phone

Phone: +49 40 67 38 17 80
E-mail: [email protected]